Your Path to Clarity
Commonly Asked Questions
We are here to address any concerns you may have about your health insurance options and support you every step of the way.
Are Prime Health Solutions services free?
Absolutely no cost involved! Our services are entirely free to you and our expert agents are ready to find the right solution for you!
What services does Prime Health Solutions provide?
All of our agents are licensed insurance brokers committed to assisting our customers find the health, dental, and vision insurance policy that best suits their needs.
How long does it take to sign up?
The entire process to sign up can be done in as little as 10 minutes. After answering a few basic questions our agents will review all your options and help you select the right insurance plan for you and your family!
Does Prime Health Solutions assist customers with health insurance policies under the Affordable Care Act (ACA)?
Yes, all our agents are certified on the federally facilitated marketplace and are there to help clients choose the insurance policy that best suits their needs.
What if I have questions about my health insurance policy after signing up for a plan?
Our agents are always available during business hours and happy to help answer any questions you may have regarding your policy.
How can I contact my agent?
Your dedicated agent is available via direct phone or email for any questions or assistance you need.
How can I reach an agent for the first time?
Complete the questionnaire on our “Contact Us” page and an expert agent will reach out as soon as available.
How do I enroll in a health plan?
To enroll, simply fill out our contact form and an agent will guide you through the process to find the best plan for you.
What happens during open enrollment?
During open enrollment, you can sign up for a new health plan or make changes to your existing coverage with the help of our agents.
Can I change my plan outside of open enrollment?
Changes outside of open enrollment are possible if you qualify for a Special Enrollment Period due to life events like marriage or birth.